At UrbanStep.shop, we are committed to delivering your products safely and on time. Please read our delivery policy carefully before placing an order.
Pre-Order Products:
Most of our products are available on pre-order. In these cases, delivery may take approximately 20–25 working days.
In-Stock Products:
If the product is available in stock, delivery will be completed within 2–4 working days.
Delivery time may vary due to unavoidable circumstances such as courier delays, weather conditions, or public holidays.
After confirming your order, our team will process it and ship it through our trusted courier partners. You will be notified via phone or SMS when your order is on the way.
Delivery charges may vary depending on your location and product type. The exact delivery fee will be shown/confirmed at the time of order.
For any delivery-related inquiries, please contact us:
📱 Mobile: 01615720055